Switchboard - LGBT+ Helpline
, founded in 1974, provides an information, support and referral service for LGBT people and anyone who needs to consider issues around their sexuality. As Gay Switchboard
the helpline started off based at 5 Caledonian Road, King's Cross
in the London Borough of Islington
1974 disco for Gay Switchboard held at the Prince Albert
(from issue 45 Gay News April 1974)
All volunteers identify as lesbian, gay or bisexual, so that the person answering the telephone has an understanding of the caller's situation. Volunteers don't judge or tell people what to do. They provide suitable support, offer appropriate information and discuss relevant options.
The telephone helpline operates from 10am to 11pm, seven days a week, 52 weeks a year. The helpline number is 0300 330 0630.
They have recently extended their services to include instant messaging and email support. These, combined with their information database, provides four ways to offer help.
LLGS has built up a database of information about LGBT resources, known at the Turing Network.
The Switchboard, originally known as Gay Switchboard
and subsequently as London Lesbian & Gay Switchboard
) changed its name to Switchboard - LGBT+ Helpline
in June 2015.
- ↑ http://www.pinknews.co.uk/2015/06/24/london-lesbian-and-gay-switchboard-is-changing-its-name-to-be-more-inclusive/